![]() See available Apple Support Team Manager rolesĪpple is an equal opportunity employer that is committed to inclusion and diversity. You’ll manage Advisors’ performance and development through regular meetings and coaching sessions. Like our Advisors, you must be customer focused, self-motivated, and friendly, with a passion to solve customer issues effectively. See available Apple Support Advisor roles Apple Support Team Managerīring your leadership skills to life by providing daily supervision and promoting the development of Apple Support Advisors. Then we’ll rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs - and remind them that behind our great products are amazing people. You’ll be well prepared, thanks to some great in-person interactive training. Apple Support AdvisorĪs our customers’ first point of contact, you’ll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting, and technical support. ![]() Salary Range: $100K - $150K Minimum Qualification Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications.See which role best matches your experience. Our commitment to connecting people with great local businesses has never been stronger. Our Engineering & Product teams have responded by quickly identifying their needs and building innovative products and features to support them. Nice to Have: Prior experience with building data, insights and analytics Prior experience with predictive analytics and modeling Local businesses are turning to Yelp because we're uniquely positioned to help them reach their customers during these challenging times. Thrive in ambiguity and lead the team to clarity.A track record of partnering with cross-functional teams. Comfort in the spotlight of high-visibility initiatives. Solid understanding of how to grow metrics and lots of practice running A/B tests. Excellent in execution: you make things happen. Passionate about data: you can run your own queries and slice and dice data to bits. Great design sense: your wireframes can convey a product vision. Customer obsession: you genuinely care for our customers and know their needs the best. A balance between strategic thinking and attention to detail. Partner closely with go-to-market teams (Sales, Marketing, Customer Success) to launch products, gather customer feedback, and share roadmaps Collaborate with other PMs across Yelp to build holistic restaurant product solutions What It Takes to Succeed: 4 years of experience in product management. Partner closely with design and engineering teams to build and iterate solutions for customer needs. Define, communicate, and execute long-term strategy and roadmaps Contribute to a thoughtful and cohesive approach to restaurant acquisition and onboarding while creating delightful user experiences across the customer lifecycle. Where You Come In: Build Restaurant products to help with their front-of-house operations, drive traffic to restaurants, and be the #1 table booking platform on the market. ![]() You'll have full ownership of your focus area and will be able to make fast decisions in a highly collaborative environment. The culture at Yelp is a unique environment combining the best parts of being at a startup with the stability and resources of a successful public company. ![]() The team you'll work with is innovative, nimble, and fun. Are you passionate about working on products that are used and loved by millions of people every day? At Yelp, you'll have an opportunity to make a real impact on a product you actually use. You'll work with our established Engineering and Design team, as well as dedicated Sales, Customer Success, and Marketing teams. We are looking for an experienced Product Manager who can develop a deep understanding of restaurateurs and how we can serve them better. Whether restaurants are casual dining or fine dining, our goal is to fill their tables, streamline operations, and maximize revenue. Whether diners are planning two weeks or 20 minutes in advance, our goal is to allow them to browse and get a table at the restaurant they love. On the Yelp Restaurants team, we are dedicated to transforming the dining out experience for both diners and restaurants. Yelp's mission is to connect people with great local businesses. ![]()
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